Privacy Policy
Last updated: 02/06/2025
This Privacy Policy is intended to inform users and customers of Flexee System about how we collect, use, store, and protect their personal data, in compliance with the General Data Protection Regulation (GDPR – EU 2016/679).
Who are we?
FLEXEE SYSTEM
ALVEO 3D
460 rue de la Leysse, 73000 CHAMBERY, France
SIRET: 84082818000041
Email: contact@alveo3d.com
Phone: +33 (0)9 78 80 93 94
What personal data do we collect?
We only collect the data necessary for creating quotes and invoices, managing customer relationships, and delivering our services.
Collected data includes:
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First and last name
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Email address
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Phone number
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Postal address
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Billing information (company name, VAT number, etc.)
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Details related to the order or 3D project
Why do we collect your data?
Your personal data is processed for the following purposes:
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Responding to quote requests
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Sending commercial proposals
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Creating invoices
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Order tracking
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Communication with the customer
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Compliance with accounting and legal obligations
What is the legal basis for processing?
Data processing is based on the following legal grounds:
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Performance of a contract: necessary for creating quotes or fulfilling orders
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Legal obligation: storage of billing data
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Legitimate interest: customer relationship management
How long do we retain your data?
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3 years after last contact for non-customer prospects
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10 years for billing data (legal obligation)
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For the time required to execute the contract and post-delivery follow-up
Who has access to your data?
The collected data is intended for:
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The internal ALVEO3D team
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Our service providers (hosting, billing software, IT maintenance, accounting), only when necessary and under GDPR-compliant agreements
We never sell or rent your data to third parties.
Your rights
In accordance with the GDPR, you have the following rights:
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Right of access to your data
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Right to rectification
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Right to erasure (under certain conditions)
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Right to object to processing
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Right to restriction of processing
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Right to data portability
To exercise your rights, contact us at: contact@alveo3d.com
You also have the right to file a complaint with the CNIL (www.cnil.fr).
Data security
We implement technical and organizational measures to ensure the security and confidentiality of your data, such as: secure access, passwords, antivirus software, regular backups, encryption of sensitive data.
Cookies
We implement technical and organizational measures, in line with the CNIL’s “Practical GDPR Guide,” to ensure the security and confidentiality of your data: secure access, passwords, antivirus, regular backups, encryption of sensitive data.
Contact
For any questions regarding our Privacy Policy:
Email: contact@alveo3d.com
Phone: +33 (0)9 78 80 93 94